Wrench.ai Platform Update – Richer Contact Bios, Unified Prompts & Reliability

TL;DR: Contact profiles now display the person’s full LinkedIn About section instead of just their job title. The Prompts experience is unified into a single panel. Competitor lists are sorted by lifecycle status. Agent ROI charts are more stable. Plus a round of reliability fixes across enrichment, chat, and the platform API.

Contact Intelligence: Richer Bios, Better Context

When you enrich a contact using LinkedIn, their bio field now pulls from the person’s full self-written About section rather than their job title. Job title is a label — the About section is how someone describes themselves, their motivations, and their focus areas. For sales reps and researchers, this is the difference between seeing “VP of Marketing” and reading a paragraph about what the person actually cares about.

This fix applies to both the LinkedIn enrich flow and the Add-to-CRM helper. Contacts enriched before this update will show the corrected bio on their next re-enrichment. Job title now consistently pulls from the most recent experience position.

Unified Prompts Experience

Saved prompts and agent prompts are now in a single panel instead of separate modals. Click any prompt to fill the composer immediately — no extra steps. The unified view makes it faster to find and reuse prompts whether you’re working with a saved personal template or an agent-specific instruction.

Related: the contact chip in chat now clears when you hit send, not after the response stream finishes. The timing feels more natural and avoids visual confusion during longer responses.

Competitor Insights: Cleaner, More Organized

The competitor list is now sorted by lifecycle status, making it easier to see which competitors are actively tracked versus archived. The brand-360 dropdown now correctly uses competitor name rather than an internal identifier — no more cryptic labels in the competitor selector.

Creative count and lifecycle badges display correctly in the competitor table, giving you a cleaner at-a-glance view of your competitive landscape.

Agent ROI Charts & Reliability

Agent ROI charts no longer crash on empty data sets. Previously, if there were no conversations in a 30-day window, certain charts would fail to render. They now show a clean placeholder instead. This makes the Agent ROI dashboard usable from day one for new workspaces or low-activity periods.

LinkedIn enrichment is more resilient under rate-limit conditions — the platform now retries automatically rather than dropping the request silently. This reduces incomplete enrichment results without any action needed from users.

A round of reliability fixes also addressed several API-level issues that were causing error responses to return incorrect status codes. Error handling now surfaces the correct codes, making integrations and debugging more predictable.

Plugin Improvements

The Wrench Chrome Extension now correctly passes entity attachments through to the chat composer when you use “Add to chat.” The redirect loop on the plugin home page has been resolved, and queued contacts now display a confirmation alert so you know the action registered.

What This Means for You

For Sales Teams

Contact bios now give you the human context behind a title — use the LinkedIn About section to personalize outreach and understand priorities before a call. The unified prompts panel speeds up your workflow when building messages.

For Marketing & Ops

Competitor lifecycle sorting makes it easier to manage your competitive tracking list and keep stale entries visually separated from active ones. The enrichment reliability improvements mean fewer gaps in your contact data without manual follow-up.

For Leadership

Agent ROI charts now render reliably for all workspaces, giving you an accurate view of platform value from the start of a new deployment. Stability improvements across the API reduce noise in any system integrations you’re running.

Learn more about Advanced AI Agents and AI Creative Intelligence at Wrench.ai.

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