Resource Index

Case Study: Using AI for Segmentation and Personas

At the simplest level, segments and personas are generalizations representing groups of individuals. The primary difference between the two is that personas attempt to resolve a group generalization into a relatable character, into someone that has a name, a face, qualities that are recognizably human. Conversely, segments are homogeneous groups

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Leaders Are Watching the Speedometer: the Truck is in the Lane

Anthropic just dropped a report on AI and labor markets. It’s useful. It’s also going to get misread by almost everyone who has a career to protect. Here’s the headline most people will pull: “No systematic increase in unemployment for highly exposed workers.” They’ll exhale. Put it in a deck.

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